{"id":1589,"date":"2026-03-28T08:22:02","date_gmt":"2026-03-28T08:22:02","guid":{"rendered":"https:\/\/parathamna.com\/?page_id=1589"},"modified":"2026-04-08T07:29:40","modified_gmt":"2026-04-08T07:29:40","slug":"cancellation-return-policy-parathamna-crete","status":"publish","type":"page","link":"https:\/\/parathamna.com\/en\/cancellation-return-policy-parathamna-crete\/","title":{"rendered":"Cancellation & Return Policy"},"content":{"rendered":"
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Cancellation & Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Information regarding order cancellations and returns<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Order Cancellation<\/h3>

Before order completion<\/strong>
During the checkout process, you can return to the previous step to modify or cancel your order.<\/p>

After completion \u2013 before shipping<\/strong>
If your order has been placed but not yet dispatched, please contact us at info@parathamna.com to request a cancellation.<\/p>

After shipping<\/strong>
Once an order has been dispatched, cancellation is no longer possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Product Returns<\/h3>

Returns are accepted only in the following cases:<\/p>

  • Defective product.<\/li>
  • Incorrect product (different from the one ordered).<\/li><\/ul>

    In these instances, please contact us at info@parathamna.com within 10 days of receipt.<\/p>

    The return will be processed upon consultation and at no additional cost to the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Return Conditions<\/h3>

    For a return to be accepted:<\/p>

    • The product must be in its original condition.<\/li>
    • It must not have been used or opened.<\/li>
    • It must be accompanied by its original packaging.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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      Special Terms for Hotel & Apartment Delivery<\/h3>

      For orders placed via the Hotel & Apartment Delivery service:<\/p>

      • Cancellation is only possible if the order has not yet been dispatched for delivery.<\/li>
      • Due to our rapid-response service, preparation may begin immediately after your order is completed.<\/li>
      • If the customer is not present at the delivery location (hotel\/accommodation), the enterprise bears no responsibility for delays or failure to deliver.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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        Important Information<\/h3>

        The enterprise reserves the right to reject a return request if the above conditions are not met.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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